Delete Your ProField Account
You can request permanent deletion of your ProField account and its associated data at any time. Here's how it works and what happens to your data.
Delete it yourself in the app
Account owners can delete the account from Settings → Delete Account in the ProField app. Confirm with your password and the deletion starts immediately. Prefer email? Send support@getprofield.com a message with the subject Account Deletion Request from the address on your account.
We verify email requests
For email requests, we confirm the message comes from the account owner's email address. If anything is unclear, we'll reply to verify before deleting anything. In-app deletions are verified by your password.
Your account is permanently deleted within 30 days
Once verified, your account and associated data are permanently deleted within 30 days. You'll receive a confirmation email when the deletion is complete.
Permanently removed
- Your account credentials and login
- Your user profile (name, email, phone)
- Your company data, if you are the account owner
- Customers and their contact details
- Jobs and scheduling history
- Inspection reports and checklists
- Photos taken or uploaded in the app
- Invoices and estimates
Retained for legal compliance
- Billing and transaction records — retained for up to 7 years where required by tax and accounting law.
- Backup copies — deleted data may persist in encrypted backups for up to 90 days before those backups are purged on their regular cycle.
Retained records are kept only as long as the law requires and are not used for any other purpose.
You don't have to delete your whole account. Inside the ProField app you can delete individual customers, jobs, inspection reports, and photos at any time — without affecting the rest of your account. For anything you can't remove in-app, email support@getprofield.com.