1. Who We Are

ProField ("the App," "we," "us," or "our") is a field inspection and reporting application operated by ProField / Tino's Auto Restoration LLC, based in Las Vegas, Nevada. We provide mobile software tools for field service businesses to conduct inspections, generate reports, and deliver documentation to their customers.

If you have questions about this policy, contact us at: support@profield.app

2. Information We Collect

2.1 Account Information

When you register for ProField, we collect:

• Full name and email address
• Company name and business address
• Company logo (optional, if uploaded)
• Role within your organization (admin or technician)

2.2 Inspection and Job Data

As you use the app to conduct inspections, we collect:

• Customer names, addresses, and contact information you enter
• Inspection checklists, findings, and technician notes
• Photos taken or uploaded during inspections
• AI-generated and manually edited report narratives
• Customer signatures captured within the app
• Job dates, service types, and completion status

2.3 Payment Information

Payment processing is handled entirely by Stripe. ProField does not store, process, or have access to your credit card numbers or banking details. When you purchase credits or a subscription, you are interacting directly with Stripe's secure checkout. We only receive confirmation of successful payment and the associated credit amount.

2.4 Device and Usage Data

We may collect limited technical data including:

• Device push notification token (for job schedule reminders — optional)
• App version and operating system version
• General crash and error logs (no personal data included)

2.5 Data You Do Not Provide

We do not use advertising trackers, analytics SDKs, or behavioral profiling tools. We do not track your location. We do not monitor how you use the app beyond what is necessary to provide the service.

3. How We Use Your Information

We use your information solely to provide and improve the ProField service:

• To operate the app — store inspection data, generate reports, sync across devices
• To generate AI reports — your inspection data is sent to Anthropic's Claude API to generate professional report narratives
• To deliver PDFs — generate and email PDF reports to customers on your behalf
• To send notifications — deliver job schedule reminders if you opt in to push notifications
• To process payments — verify credit purchases and subscription status via Stripe
• To provide support — respond to issues you report to us

We do not use your data for advertising, sell it to third parties, or use it to train AI models.

4. Third-Party Services

ProField relies on the following trusted third-party services. Each has its own privacy policy governing how they handle data:

• Supabase (supabase.com) — Database, authentication, and file storage. Hosted on AWS. Your account data, inspection records, and uploaded photos are stored here.
• Anthropic / Claude API (anthropic.com) — AI report generation. Inspection checklist data is sent to Anthropic's API to generate report narratives. Anthropic's API usage policy prohibits them from training on API-submitted data.
• Stripe (stripe.com) — Payment processing for credit purchases and subscriptions. All payment data is handled exclusively by Stripe.
• Expo / Expo Push (expo.dev) — Mobile app platform and push notification delivery for job reminders.
• Apple / Google — App distribution through the Apple App Store and Google Play Store. Subject to their respective platform privacy policies.

5. Data Storage and Security

Your data is stored in Supabase's cloud infrastructure, which is hosted on Amazon Web Services (AWS) in the United States. Supabase uses encryption in transit (TLS) and at rest for all stored data.

ProField enforces row-level security so that each company's data is isolated — technicians and admins can only access data belonging to their own organization.

The app stores a local offline copy of inspection data on your device using SQLite, which is encrypted by the device's operating system security.

While we take reasonable security measures, no system is completely secure. We encourage you to use a strong password and keep your account credentials private.

6. Data Retention

We retain your data for as long as your account is active. If you delete your account, we will permanently delete your company data, customer records, inspection reports, and photos within 30 days, except where required to retain records by law (e.g., for tax or legal compliance).

To request account deletion, email us at support@profield.app with subject line "Delete My Account."

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — Request a copy of the data we hold about you
• Correction — Request correction of inaccurate data
• Deletion — Request deletion of your account and data
• Portability — Request an export of your data in a standard format
• Opt-out — Opt out of push notifications at any time through your device settings

To exercise any of these rights, email support@profield.app. We will respond within 30 days.

California Residents (CCPA): We do not sell personal information. California residents may request disclosure of personal information collected, used, or shared about them under the California Consumer Privacy Act.

8. Customer Data You Enter

When you enter customer names, addresses, and contact information into ProField, you are the data controller for that information. ProField acts as a data processor on your behalf. You are responsible for ensuring you have appropriate consent from your customers to enter and store their information in a third-party application, in compliance with applicable laws in your jurisdiction.

9. Children's Privacy

ProField is a business tool intended for use by adults (18+). We do not knowingly collect personal information from children under 13. If you believe a child has created an account, please contact us at support@profield.app and we will delete the account promptly.

10. Changes to This Policy

We may update this Privacy Policy periodically. If we make material changes, we will notify you via email or an in-app notice at least 14 days before the changes take effect. Your continued use of ProField after changes take effect constitutes acceptance of the updated policy.

The current version of this policy is always available at this URL.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact: